Frequently Asked Questions

What are your typical monthly plans?

While pricing can be customized per project, a typical structure looks like:

• $39/mo – Starter: 1-page site, basic presence, 1 update/month.
• $59/mo – Pro: 1–2 pages, SSL, domain, unlimited small updates, basic SEO.
• $99/mo – Premium: everything in Pro plus simple monthly visibility reports, priority updates, and strategic guidance.

All of this includes hosting, domain management support, SSL, and ongoing maintenance.

Do you charge an upfront setup fee?

The goal is to keep upfront friction low. In many cases:

• You get a free homepage preview.
• If you like the direction, we move forward with the subscription.
• An optional small setup fee may apply for more complex, custom builds.

Everything is clearly explained before you commit — no surprise charges.

How do payments work?

The plan is to use a modern subscription system (e.g., Stripe) where:

• You receive a subscription agreement and a payment link.
• Your card is charged automatically every month.
• You get receipts and can cancel with notice as defined in the agreement.

What happens if I cancel?

If you cancel:

• Your site stays live until the end of the paid period.
• After that, hosting is stopped — unless we arrange a transfer.
• We can help you export the site or migrate to your own hosting if you prefer.

Exact details will be written into your subscription agreement.

Where is my website hosted?

Your site is hosted on Amazon Web Services using:

• S3 for static site storage.
• CloudFront as a global CDN for speed and caching.
• ACM (AWS Certificate Manager) for SSL certificates.

This is the same infrastructure model used by serious production sites — just simplified and managed for you.

Will my site be secure (HTTPS)?

Yes. Your domain is connected through CloudFront with a valid SSL certificate, so visitors see the secure padlock (https://) in the browser. DNS and certificates are configured carefully, and cached issues are handled (like forcing a refresh or invalidation when needed).

How do contact forms work behind the scenes?

The contact form is not just a “mailto” — it’s wired to real infrastructure:

• Form submits from your website trigger an AWS API Gateway endpoint.
• API Gateway invokes a Lambda function written in Node.js.
• The Lambda uses Amazon SES to send an email to your inbox.
• We’ve configured CORS properly so the browser can talk to the API securely.

We’ve already tested this workflow and confirmed messages land in your Zoho inbox.

What about email addresses like admin@dreamscapesgallery.org?

Business email is handled via Zoho Mail:

• Domain DNS (on IONOS) is configured with Zoho MX records.
• SPF, DKIM, and verification TXT records are set up so your mail is trusted.
• Addresses like admin@ and support@ can be created and routed to your Zoho inbox.

This helps keep contact form messages and replies under a professional domain.

Will my emails go to spam?

Any new sending setup needs a bit of “reputation building.” We’ve already:

• Configured SPF to include Zoho and Amazon SES.
• Added DKIM for Zoho and relevant services.
• Tested form submissions — they initially hit spam, then started landing in the inbox after some healthy usage.

Over time, consistent sending and engagement improves deliverability.

Who controls the domain?

You own your domain (e.g., dreamscapesgallery.org) with your registrar (IONOS). Dreamscapes helps configure DNS for:

• Website hosting (A/AAAA/CNAME records)
• Email (MX, SPF, DKIM)
• Any future services or subdomains

You always retain ownership and can change providers later if needed.

What’s the basic process?

The flow is intentionally simple:

1. You reach out via the contact form or email.
2. We have a quick chat about your business, goals, and style.
3. You get a free homepage preview (similar to a live mockup).
4. If you like it, we finalize pages and content and launch.
5. After launch, you send updates whenever you need — I handle the changes.

What do I need to provide?

You don’t have to write everything or be a designer. Typically you provide:

• Basic info about your business (what you do, where you’re located, hours).
• Any existing logo, brand colors, or photos (if you have them).
• Menu/services list and rough pricing (for restaurants or service businesses).

Dreamscapes can help with copywriting tweaks, layout, and even AI-generated visuals, as long as that fits your brand.

How fast can my site go live?

It depends on complexity and how quickly you provide info, but for a simple 1–2 page site (like a restaurant or local service), you can typically expect:

• Initial preview: relatively quickly after you send basic details.
• Launch: once content is approved and DNS/SSL are set correctly.

The goal is to get you from “no website” to “link in bio” without dragging the process out for months.

How do updates work after launch?

Instead of logging into a confusing dashboard, you just:

• Email your changes (e.g., new hours, new menu items, new service, new photos).
• Small updates are included in your monthly plan (especially on Pro & Premium).
• Bigger structural changes or new pages can be scoped and added as needed.

How do I contact you if something breaks?

You’ll have a direct email (for example, admin@dreamscapesgallery.org) that you can use for:

• Reporting issues (site down, weird behavior, etc.).
• Sending updates or content changes.
• Asking questions about new features you want to add.

In the future, a client portal or chatbot may also help with quick support questions.

Do you monitor things like SSL, DNS, and contact forms?

Yes — those are part of the managed side:

• SSL certificates are renewed automatically via AWS ACM.
• DNS is managed so your domain keeps pointing to the right place.
• Contact forms are periodically tested to ensure messages arrive properly.

Do you offer backups or versioning?

Because sites are hosted on S3 and managed through code, it’s easy to:

• Keep previous versions of the site in code repositories.
• Roll back changes if something goes wrong.
• Re-deploy quickly if there’s ever a problem.

Will you help with social media and basic digital marketing?

Yes — part of the broader plan is to support:

• Basic SEO setup (title tags, meta descriptions, readable URLs).
• Linking your website to Google Business Profile.
• Ideas for content, short-form video, and where to advertise with low or no budget.

Deeper campaigns can be discussed as custom work or add-ons.

Do you plan to offer AI chatbots for client websites?

Yes. A “Dreamscapes chatbot” add-on is on the roadmap. The idea is:

• A custom chatbot trained on your website content, FAQs, and policies.
• Powered via OpenAI’s API and integrated into your site.
• Priced as a separate setup fee + small monthly subscription to cover API usage and maintenance.

What about SEO ranking reports and analytics?

For clients on higher tiers (or as an add-on), the goal is to provide:

• Monthly SEO ranking snapshots (how you rank for key terms).
• Basic competitor comparisons and keyword tracking.
• Simple, actionable suggestions for small improvements (titles, headings, internal links).
• Checks to make sure important pages are indexable and working properly.

Can you integrate third-party tools (online ordering, bookings, etc.)?

Yes — for restaurants, salons, and service businesses, Dreamscapes can:

• Link or embed your online ordering platform.
• Connect booking tools (Calendly, Fresha, Acuity, etc.).
• Embed Google Maps, Google Calendar, and other widgets.

Some integrations are quick; others might be custom work depending on the platform.

I’m not technical at all. Is this still for me?

Yes — that’s exactly the point. Dreamscapes Gallery exists so you don’t have to:

• Touch DNS records or worry about SPF/DKIM settings.
• Set up SSL or debug “Not Secure” browser warnings.
• Figure out Lambda, SES, or any other AWS service.

You focus on your business. The tech, automation, and infrastructure are handled for you.